What do you want to fix today?

Bring your mobile phone back to life with our expert repair services. We are a full service shop for every smartphone issue.

BUY USED AND NEW UNLOCKED PHONES

iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6S Plus
Samsung Note 5, Samsung S7 AND MUCH MORE!!!

Premium Solution For Cell Phone Repairs

We are Rideau Cell Phone, a smartphone repair shop in downtown Ottawa, beside the Rideau Center. We provide smartphone repair services for iPhones, Samsung devices and much more. We also boast of being the only cellphone accessories store in Ottawa that offers premium, high quality accessories at affordable prices. We are also fully licensed for second hand goods sales.

Get Started With Your Repair

Fast Phone Repair Service

We do same day repairs for most cell phone problems. We can have your cell phone screen replaced the same day. Our skilled technicians are well trained in all manner of cell phone repairs. Your phone will be taken care of and returned to you in perfect working order once we are done with the repairs.

Trade, Buy & Sell A Smartphone

As a licensed second hands goods dealer, we trade, buy and sell new and used smartphones. During a trade and selling, Rideau Cell Phone will assess your device’s condition and give a quote. You must be ready to present you ID, and proof that you own the device. We also sell new phones, which you can buy in our downtown Ottawa location.

Customer Testimonials

We believe in customer satisfactions and top quality service. Read some of our customer reviews about our cell phone repair service.

  • review rating 5  The service was very quick and the employee was very professional. Overall a great service! Would recommend 100%

    thumb Suna Kiruluta
    7/05/2018

    review rating 5  Excellent place to get phone fixed. Been coming to the store more than six years. always get excellent service. got my iPhone SE LCD fixed in 10 min for the best price in city.

    thumb Mubasim Bhounr
    9/20/2018

    review rating 5  Do not look anywhere else! This is THE PLACE TO GO if you want your phone fixed fast at reasonable cost! Your satisfaction is guaranteed!

    thumb Lyse Inamuco
    11/05/2018
  • review rating 5  Virgin Mobile couldn't help me with my broken power button and tried to sell me an expensive new cell phone instead. Mobile Snap told me they didn't have the tools to fix the problem and would have to send my cell phone to a factory for several days. Rideau Cell Phone Plus was my last resort. They were very friendly, fixed the problem in only ten minutes and charged no more than seventy-five dollars plus taxes.

    thumb Sebastian Kluth
    1/29/2019

    review rating 5  Great location. very nice manager who always knows what is the problem with my phone. I have come on two separate occasions and it took him less then 5 minutes to figure out the problem with my phone and offer a solution. Has saved me tons of money and is always friendly. I recommend to anybody who wants a good deal on a phone or has a problem with their phone.

    thumb Adel-Andrew Akl
    3/11/2019

    review rating 5  Great place to fix phone for cheap. Got a great deal for my iphone 7plus LCD fix. Thanks Rideau cellphone.

    thumb Abdou Cogna Diop
    8/24/2018
  • review rating 5  Excellent place to get your smart phones fixed here! The staff genuinely care about getting you reunited with your phone. We are all so attached to our devices and these guys get it. They offer quick amd knowledgeable solutions to your phone problems and charge a very reasonable price. 👍

    thumb muhammad zeeshan Saleem
    3/10/2018

    review rating 5  Excellent service and extremely friendly. Very knowledgeable and quick service. Will return for all my cell phone needs.

    thumb Mike Langille
    3/07/2018

    review rating 5  I went to this store for a battery replacement after Apple wouldn't replace my battery due to rust inside. Very friendly service and had my battery replaced within the hour. Upon picking up my phone I was given an overview of what was found inside, the person working showed pictures of the inside so I could see the rust damage and that the motherboard was not harmed at all. He gave me some tips to make the battery life last longer. Overall great experience, and the phone works fine so far. Relatively cheap too.

    thumb Katie A
    2/22/2018
  • review rating 5  Great guys. Had to run around for 2 days without phone bcz I forgot password on my phone. These guys help me in 10 min for free. Awesome place and service. Thanks

    thumb Nicolas Patterson
    11/04/2018

    review rating 5  Amazing customer service!!! The technician worked fast and efficiently to fix my iPhone. I would definitely be referring other people to consider coming here to fix your phone before paying the exuberant prices Apple charges 👍👍

    thumb bobby guobadia
    7/24/2018

    review rating 5  I had a really good positive experience with this Rideau Cell Phone Plus. My phone was not turning on and Paul fixed my phone in just one hour and the person went beyond just fixing my phone and taught me how to backup my phone right away in case in the future all my data is lost. Furthermore, he diagnosed what the problem was. The customer service and experience is fantastic and went beyond my expectation. I wouldn't recommend any other place. I recommend to contact Paul (he is the one who fixed my phone).

    thumb Lisa Luong
    12/05/2017
  • review rating 5  Great customer service. Walked me through the process and was beyond patience. I would definitely do more business with them.

    thumb Joseph Kalonji
    4/19/2018

    review rating 5  I was very grateful to receive excellent service from Rideau Cell Phone Plus, as it was speedy and professional. The parts that are used are quality and the staff are trustworthy. I had multiple screens fixed and batteries replaced for my phones at a reasonable price. I have been very pleased, as I had no problems with the phones afterwards, which is essential since my old phones go to Cuba for the people to use and they have no access for apple iPhone parts if they break. They genuinely care for their customers and want the best product for them. Thanks!

    thumb Mary Jane Beavis
    2/02/2019

    review rating 5  This store by far has the most amazing cell phone repair staff and equipment in ottawa. Would definitely reffer to a friend. From now on I am only coming here to get my phone repaired, unlocked or even to buy a new phone. Amazing job guys!!!

    thumb may mahdi
    4/19/2018
  • review rating 5  This store offers great customer service aligned with an even better quality of products for its customers. Their screen protector has saved me countless times. Definitely recommend this place for any of your cellphone needs!

    thumb Bisher AbouAlwan
    7/17/2018

    review rating 5  The best customer service, my phone was done a day earlier than expected. They also have a great selection of phone accessories. I recommend going here for any cellphone repair issues.

    thumb Ryan Kneel
    11/02/2017

    review rating 5  This store is the best iPhone/Samsung repair store. Hands down the best in Ottawa. Would be definitely returning here, Very quick and friendly customer service.

    thumb Full Dora Episodes
    4/18/2018
  • review rating 5  Zain was very very helpful! Always very knowledgeable and he helped me find a great quality used phone with my desired service provider! Highly recommend coming by to solve all your mobile problems!😃

    thumb Anthony Liberatore
    3/09/2018

    review rating 5  Excellent service and reliable! I appreciate their integrity when providing advice and they always ensure to give the best price and options.

    thumb ntunga masozera
    7/15/2018

    review rating 5  Perfect service. Prompt and professional. Broken screen fixed at a great price and great service. Would definitely return Thanks for all your help

    thumb Sam B
    4/21/2018
  • review rating 5  Always quick. Always friendly. Great service. I always come here if my staff have any troubles with their devices. Screen repairs, cases, even phones themselves. Thanks Guys!

    thumb L&I Accounting
    2/19/2018

    review rating 5  These guys are really amazing! After having an issue regarding hardware last friday, I dropped by again Saturday because of a software issue that was related to Apple Cloud. The technician Paul happily and eagerly helped me. What would have taken Apple to solve more than 2 to 3 days , it took Paul less than 3 minutes. I would surely highly recommend this repair shop!

    thumb Frederick Zoreta
    10/10/2017

    review rating 5  Staff here is so patient and informative. Zain was really helpful with unlocking our phone that was apparently bought stolen. He understood our situation and not only switched our old phone for a new unlocked one, but also gave us a phone cover on the house. Made our day THAT much better. Thank You!!!!

    thumb Nana K
    8/31/2018
  • review rating 5  Quick and Amazing Customer Service. I got my Iphone fixed in less than 30 Minutes. Highly Recommend this Company.

    thumb Sarah Cleine
    2/25/2018

    review rating 5  I always come here to sell my used phones and I always get great service and great prices. Would highly recommend Rideau cellphone if your selling your old devices.

    thumb Anissa Warsama Sugal
    8/11/2018

    review rating 5  Very Very happy with the service provided. They were able to repair my phone really fast and make me save a lot of money. The reason why they do so well is because they actually care about giving a good service and they are not lazy contrary to many other big branded companies.

    thumb alex georgalis
    11/09/2017
  • review rating 5  The staff were very pleasant to deal with, and they work fast. They used a high quality replacement battery in my phone (Nexus 6P) and it's like new again.

    thumb J.D. Samson
    6/19/2018

    review rating 5  Very Helpful. Work on my phone was done fast and efficient at a great price. Highly recommended, would come again with any phone problems.

    thumb kj vallejos
    8/24/2018

    review rating 5  Bought new iPad 6 from here for a great price!!! the service was exceptional. Better then Apple store. They also transferred all the data from my old iPad 2 to the new Ipad 6. The customer rep was very humble and knowledgable. Thanks guys for the great service. Would recommend 100%.

    thumb ASIF IKRAM
    8/07/2018

Get in touch

613-422-6960

HOURS:

Monday - Friday:     10AM–9PM

Saturday:                  11AM–9PM

Sunday:                     11AM–6PM

ADDRESS:

1 Nicholas Street, Ottawa, ON, K1N 7B7

Rideau Cell Phone Plus