Premium Solution For Cell Phone Repairs
We are Rideau Cell Phone, a smartphone repair shop in downtown Ottawa, beside the Rideau Center. We provide smartphone repair services for iPhones, Samsung devices and much more. We also boast of being the only cellphone accessories store in Ottawa that offers premium, high quality accessories at affordable prices. We are also fully licensed for second hand goods sales.
Fast Phone Repair Service
We do same day repairs for most cell phone problems. We can have your cell phone screen replaced the same day. Our skilled technicians are well trained in all manner of cell phone repairs. Your phone will be taken care of and returned to you in perfect working order once we are done with the repairs.
Trade, Buy & Sell A Smartphone
As a licensed second hands goods dealer, we trade, buy and sell new and used smartphones. During a trade and selling, Rideau Cell Phone will assess your device’s condition and give a quote. You must be ready to present you ID, and proof that you own the device. We also sell new phones, which you can buy in our downtown Ottawa location.
We believe in customer satisfactions and top quality service. Read some of our customer reviews about our cell phone repair service.
I was very impressed with the service. So far Im very happy with the product I bought a couple days ago. I would for sure go again.
Perfect service. Prompt and professional. Broken screen fixed at a great price and great service. Would definitely return Thanks for all your help
This store by far has the most amazing cell phone repair staff and equipment in ottawa. Would definitely reffer to a friend. From now on I am only coming here to get my phone repaired, unlocked or even to buy a new phone. Amazing job guys!!!
Great customer service. Walked me through the process and was beyond patience. I would definitely do more business with them.
This is the best cell phone i've ever been to, the staff is so nice made my day. honestly if you need to get your phone fixed come here! 10/10 recommend:) they always have great deals too
Awesome place to go they have a lot of dicounts they can offer. Above all ther service is amazing and fast. Go there if you need any assistance with portable electronic devices, The are also very honest, giving you options telling you pros and cons.
Amazing customer service!!! The technician worked fast and efficiently to fix my iPhone. I would definitely be referring other people to consider coming here to fix your phone before paying the exuberant prices Apple charges 👍👍
I went to this store for a battery replacement after Apple wouldn't replace my battery due to rust inside. Very friendly service and had my battery replaced within the hour. Upon picking up my phone I was given an overview of what was found inside, the person working showed pictures of the inside so I could see the rust damage and that the motherboard was not harmed at all. He gave me some tips to make the battery life last longer. Overall great experience, and the phone works fine so far. Relatively cheap too.
I purchased a smart phone here. Not only did I receive good advice but he set it up for me through my cell phone provider. Excellent service and follow up after sales
The service was very quick and the employee was very professional. Overall a great service! Would recommend 100%
Excellent place to get your smart phones fixed here! The staff genuinely care about getting you reunited with your phone. We are all so attached to our devices and these guys get it. They offer quick amd knowledgeable solutions to your phone problems and charge a very reasonable price. 👍
Very Very happy with the service provided. They were able to repair my phone really fast and make me save a lot of money. The reason why they do so well is because they actually care about giving a good service and they are not lazy contrary to many other big branded companies.
Quick and Amazing Customer Service. I got my Iphone fixed in less than 30 Minutes. Highly Recommend this Company.
I got my phone in the US and, guess what, it was unlocked. I used it only for the wifi connection for ages. I came to this store and after a few attempts, they unlocked it. They were very friendly and helpful. I tried to get it unlocked at a few more other places before and none of them could do it - these guys did. Definitely recommend their service.
I had a really good positive experience with this Rideau Cell Phone Plus. My phone was not turning on and Paul fixed my phone in just one hour and the person went beyond just fixing my phone and taught me how to backup my phone right away in case in the future all my data is lost. Furthermore, he diagnosed what the problem was. The customer service and experience is fantastic and went beyond my expectation. I wouldn't recommend any other place. I recommend to contact Paul (he is the one who fixed my phone).
Good service with really friendly guys. I highly recommend coming here as they are fast with reasonable prices
Staff here is so patient and informative. Zain was really helpful with unlocking our phone that was apparently bought stolen. He understood our situation and not only switched our old phone for a new unlocked one, but also gave us a phone cover on the house. Made our day THAT much better. Thank You!!!!
Excellent service and extremely friendly. Very knowledgeable and quick service. Will return for all my cell phone needs.
Very Helpful. Work on my phone was done fast and efficient at a great price. Highly recommended, would come again with any phone problems.
This store offers great customer service aligned with an even better quality of products for its customers. Their screen protector has saved me countless times. Definitely recommend this place for any of your cellphone needs!
Zain was very very helpful! Always very knowledgeable and he helped me find a great quality used phone with my desired service provider! Highly recommend coming by to solve all your mobile problems!😃
The staff were very pleasant to deal with, and they work fast. They used a high quality replacement battery in my phone (Nexus 6P) and it's like new again.
The best customer service, my phone was done a day earlier than expected. They also have a great selection of phone accessories. I recommend going here for any cellphone repair issues.
Outstanding service, they went above and beyond to help me recover the content of my phone which was beyond repair. They spent a lot of time and effort to do this as it took them several attempts to get all the content. The price was right as well. Greatly appreciative.
Great guys. Had to run around for 2 days without phone bcz I forgot password on my phone. These guys help me in 10 min for free. Awesome place and service. Thanks
Great place to fix phone for cheap. Got a great deal for my iphone 7plus LCD fix. Thanks Rideau cellphone.
This store is the best iPhone/Samsung repair store. Hands down the best in Ottawa. Would be definitely returning here, Very quick and friendly customer service.
These guys are really amazing! After having an issue regarding hardware last friday, I dropped by again Saturday because of a software issue that was related to Apple Cloud. The technician Paul happily and eagerly helped me. What would have taken Apple to solve more than 2 to 3 days , it took Paul less than 3 minutes. I would surely highly recommend this repair shop!
Took my iPhone 6s here as it was not charging at Christmas . Thought it may have needed new charging port but was told it just had lots of fluff etc in plug area and he cleaned it and it has worked fine since. No charge was best bit. Amazing service.
Do not look anywhere else! This is THE PLACE TO GO if you want your phone fixed fast at reasonable cost! Your satisfaction is guaranteed!
Get in touch
Monday - Friday: 10AM–9PM
1 Nicholas Street, Ottawa, ON, K1N 7B7