Premium Solution For Cell Phone Repairs

We are Rideau Cell Phone, a smartphone repair shop in downtown Ottawa, beside the Rideau Center. We provide smartphone repair services for iPhones, Samsung devices and much more. We also boast of being the only cellphone accessories store in Ottawa that offers premium, high quality accessories at affordable prices. We are also fully licensed for second hand goods sales.

Get Started With Your Repair

Fast Phone Repair Service

We do same day repairs for most cell phone problems. We can have your cell phone screen replaced the same day. Our skilled technicians are well trained in all manner of cell phone repairs. Your phone will be taken care of and returned to you in perfect working order once we are done with the repairs.

Trade, Buy & Sell A Smartphone

As a licensed second hands goods dealer, we trade, buy and sell new and used smartphones. During a trade and selling, Rideau Cell Phone will assess your device’s condition and give a quote. You must be ready to present you ID, and proof that you own the device. We also sell new phones, which you can buy in our downtown Ottawa location.

Customer Testimonials

We believe in customer satisfactions and top quality service. Read some of our customer reviews about our cell phone repair service.

  • review rating 5  Staff here is so patient and informative. Zain was really helpful with unlocking our phone that was apparently bought stolen. He understood our situation and not only switched our old phone for a new unlocked one, but also gave us a phone cover on the house. Made our day THAT much better. Thank You!!!!

    thumb Nana K

    review rating 5  Great customer service. Walked me through the process and was beyond patience. I would definitely do more business with them.

    thumb Joseph Kalonji

    review rating 5  Took my iPhone 6s here as it was not charging at Christmas . Thought it may have needed new charging port but was told it just had lots of fluff etc in plug area and he cleaned it and it has worked fine since. No charge was best bit. Amazing service.

    thumb Rachel Peter
  • review rating 5  Virgin Mobile couldn't help me with my broken power button and tried to sell me an expensive new cell phone instead. Mobile Snap told me they didn't have the tools to fix the problem and would have to send my cell phone to a factory for several days. Rideau Cell Phone Plus was my last resort. They were very friendly, fixed the problem in only ten minutes and charged no more than seventy-five dollars plus taxes.

    thumb Sebastian Kluth

    review rating 5  The staff were very pleasant to deal with, and they work fast. They used a high quality replacement battery in my phone (Nexus 6P) and it's like new again.

    thumb J.D. Samson

    review rating 5  Their service is unbelievable. I cant believe they repaired my iPhone broken screen & my battery in 10min. They are very fast saved my time and money as their prices are very reasonable. I got screen protector for free. Now my iPhone looks as brand new phone. Also got good deal on my phone case. Definitely recommend. Visit here for all your phone needs. Thank you soo much for helping me yesterday 👌👌👌

    thumb King_Guok G
  • review rating 5  I was very grateful to receive excellent service from Rideau Cell Phone Plus, as it was speedy and professional. The parts that are used are quality and the staff are trustworthy. I had multiple screens fixed and batteries replaced for my phones at a reasonable price. I have been very pleased, as I had no problems with the phones afterwards, which is essential since my old phones go to Cuba for the people to use and they have no access for apple iPhone parts if they break. They genuinely care for their customers and want the best product for them. Thanks!

    thumb Mary Jane Beavis

    review rating 5  Friendly staff. Great prices. Got a really good deal on iPhone X. Cheaper than any other stores I called. 👌

    thumb Ahsan Mahmood

    review rating 5  Best place in Ottawa. My go to place for last 7 years. Always answer all my questions with a smile on their face. Would highly recommend.

    thumb Deng Rehan
  • review rating 5  Great guys. Had to run around for 2 days without phone bcz I forgot password on my phone. These guys help me in 10 min for free. Awesome place and service. Thanks

    thumb Nicolas Patterson

    review rating 5  Very professional and high quality service. Affordable prices and wide variety of products from all price ranges to choose from. Was served quickly and staff was very helpful and courteous. This was a great experience and I am glad I bought my phone there.

    thumb Victor Lakoff

    review rating 5  Great place to fix phone for cheap. Got a great deal for my iphone 7plus LCD fix. Thanks Rideau cellphone.

    thumb Abdou Cogna Diop
  • review rating 5  Amazing customer service!!! The technician worked fast and efficiently to fix my iPhone. I would definitely be referring other people to consider coming here to fix your phone before paying the exuberant prices Apple charges 👍👍

    thumb bobby guobadia

    review rating 5  Awesome place to go they have a lot of dicounts they can offer. Above all ther service is amazing and fast. Go there if you need any assistance with portable electronic devices, The are also very honest, giving you options telling you pros and cons.

    thumb olamide Olayinka

    review rating 5  Do not look anywhere else! This is THE PLACE TO GO if you want your phone fixed fast at reasonable cost! Your satisfaction is guaranteed!

    thumb Lyse Inamuco
  • review rating 5  Perfect service. Prompt and professional. Broken screen fixed at a great price and great service. Would definitely return Thanks for all your help

    thumb Sam B

    review rating 5  I went to this store for a battery replacement after Apple wouldn't replace my battery due to rust inside. Very friendly service and had my battery replaced within the hour. Upon picking up my phone I was given an overview of what was found inside, the person working showed pictures of the inside so I could see the rust damage and that the motherboard was not harmed at all. He gave me some tips to make the battery life last longer. Overall great experience, and the phone works fine so far. Relatively cheap too.

    thumb Katie A

    review rating 5  Very Very happy with the service provided. They were able to repair my phone really fast and make me save a lot of money. The reason why they do so well is because they actually care about giving a good service and they are not lazy contrary to many other big branded companies.

    thumb alex georgalis
  • review rating 5  I always come here to sell my used phones and I always get great service and great prices. Would highly recommend Rideau cellphone if your selling your old devices.

    thumb Anissa Warsama Sugal

    review rating 5  Bought new iPad 6 from here for a great price!!! the service was exceptional. Better then Apple store. They also transferred all the data from my old iPad 2 to the new Ipad 6. The customer rep was very humble and knowledgable. Thanks guys for the great service. Would recommend 100%.

    thumb ASIF IKRAM

    review rating 5  These guys are really amazing! After having an issue regarding hardware last friday, I dropped by again Saturday because of a software issue that was related to Apple Cloud. The technician Paul happily and eagerly helped me. What would have taken Apple to solve more than 2 to 3 days , it took Paul less than 3 minutes. I would surely highly recommend this repair shop!

    thumb Frederick Zoreta
  • review rating 5  Good service with really friendly guys. I highly recommend coming here as they are fast with reasonable prices

    thumb Leondra Suckra

    review rating 5  Highly recommended. Excellent, fast and friendly service. A great selection of mobile phone holders and the charging cables we wanted. Over the years they have also helped us trim SIM cards to the right size when needed. Always with a friendly smile. Thank you!

    thumb Rob Potter

    review rating 5  Excellent service and extremely friendly. Very knowledgeable and quick service. Will return for all my cell phone needs.

    thumb Mike Langille
  • review rating 5  Great location. very nice manager who always knows what is the problem with my phone. I have come on two separate occasions and it took him less then 5 minutes to figure out the problem with my phone and offer a solution. Has saved me tons of money and is always friendly. I recommend to anybody who wants a good deal on a phone or has a problem with their phone.

    thumb Adel-Andrew Akl

    review rating 5  This is the best cell phone i've ever been to, the staff is so nice made my day. honestly if you need to get your phone fixed come here! 10/10 recommend:) they always have great deals too

    thumb Quinn mulhearn

    review rating 5  Zain was very very helpful! Always very knowledgeable and he helped me find a great quality used phone with my desired service provider! Highly recommend coming by to solve all your mobile problems!😃

    thumb Anthony Liberatore
  • review rating 5  My Samsung A50 recently broke and not a single other cellphone repair shop nor even Samsung itself was able to repair it. Meanwhile, it took the guys here only 2 days to fix my phone. Great service!

    thumb Charles Mayer

    review rating 5  I went in for a crack screen and the Tec noticed my battery was very Hot and recommended I should get a new one and gave me some great advice. Thanks. very friendly will recommend to everyone one I know.

    thumb randy osmond

    review rating 5  First of all the service was amazing, it was quick and the guy was very helpful. Simple and easy, if you need your phone repair this is the correct place to bring it!! Thumbs up, absolutely (;

    thumb Angel Cuevas Mier

Get in touch

613-422-6960

HOURS:

Monday - Friday:     10AM–9PM

Saturday:                  11AM–9PM

Sunday:                     11AM–6PM

ADDRESS:

1 Nicholas Street, Ottawa, ON, K1N 7B7

Rideau Cell Phone Plus

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