Premium Solution For Cell Phone Repairs

We are Rideau Cell Phone, a smartphone repair shop in downtown Ottawa, beside the Rideau Center. We provide smartphone repair services for iPhones, Samsung devices and much more. We also boast of being the only cellphone accessories store in Ottawa that offers premium, high quality accessories at affordable prices. We are also fully licensed for second hand goods sales.

Get Started With Your Repair

Fast Phone Repair Service

We do same day repairs for most cell phone problems. We can have your cell phone screen replaced the same day. Our skilled technicians are well trained in all manner of cell phone repairs. Your phone will be taken care of and returned to you in perfect working order once we are done with the repairs.

Trade, Buy & Sell A Smartphone

As a licensed second hands goods dealer, we trade, buy and sell new and used smartphones. During a trade and selling, Rideau Cell Phone will assess your device’s condition and give a quote. You must be ready to present you ID, and proof that you own the device. We also sell new phones, which you can buy in our downtown Ottawa location.

Customer Testimonials

We believe in customer satisfactions and top quality service. Read some of our customer reviews about our cell phone repair service.

  • review rating 5  This store offers great customer service aligned with an even better quality of products for its customers. Their screen protector has saved me countless times. Definitely recommend this place for any of your cellphone needs!

    thumb Bisher AbouAlwan

    review rating 5  Best place for any cellphone need. Have been coming to them for 4 years and have always received excellent service. Highly recommend!!!

    thumb Nematullah Ziya

    review rating 5  I always come here to sell my used phones and I always get great service and great prices. Would highly recommend Rideau cellphone if your selling your old devices.

    thumb Anissa Warsama Sugal
  • review rating 5  This store by far has the most amazing cell phone repair staff and equipment in ottawa. Would definitely reffer to a friend. From now on I am only coming here to get my phone repaired, unlocked or even to buy a new phone. Amazing job guys!!!

    thumb may mahdi

    review rating 5  Quick and Amazing Customer Service. I got my Iphone fixed in less than 30 Minutes. Highly Recommend this Company.

    thumb Sarah Cleine

    review rating 5  Excellent services. He fixed my iPhone 7 screen super quickly and he squeezed me in between class and work. Will be recommending friends to him!

    thumb Danielle Mcglenister
  • review rating 5  Very professional and high quality service. Affordable prices and wide variety of products from all price ranges to choose from. Was served quickly and staff was very helpful and courteous. This was a great experience and I am glad I bought my phone there.

    thumb Victor Lakoff

    review rating 5  Excellent place to get phone fixed. Been coming to the store more than six years. always get excellent service. got my iPhone SE LCD fixed in 10 min for the best price in city.

    thumb Mubasim Bhounr

    review rating 5  Great guys. Had to run around for 2 days without phone bcz I forgot password on my phone. These guys help me in 10 min for free. Awesome place and service. Thanks

    thumb Nicolas Patterson
  • review rating 5  Great customer service. Walked me through the process and was beyond patience. I would definitely do more business with them.

    thumb Joseph Kalonji

    review rating 5  Great service. They transferred all the information from my broken galaxy S4 to my new iPhone. very humble and they answered all my questions. highly recommend it 😍👍🏻

    thumb Brunette Fils-Aimé

    review rating 5  I was very impressed with the service. So far Im very happy with the product I bought a couple days ago. I would for sure go again.

    thumb Sarah Ball
  • review rating 5  These guys are really amazing! After having an issue regarding hardware last friday, I dropped by again Saturday because of a software issue that was related to Apple Cloud. The technician Paul happily and eagerly helped me. What would have taken Apple to solve more than 2 to 3 days , it took Paul less than 3 minutes. I would surely highly recommend this repair shop!

    thumb Frederick Zoreta

    review rating 5  Virgin Mobile couldn't help me with my broken power button and tried to sell me an expensive new cell phone instead. Mobile Snap told me they didn't have the tools to fix the problem and would have to send my cell phone to a factory for several days. Rideau Cell Phone Plus was my last resort. They were very friendly, fixed the problem in only ten minutes and charged no more than seventy-five dollars plus taxes.

    thumb Sebastian Kluth

    review rating 5  Perfect service. Prompt and professional. Broken screen fixed at a great price and great service. Would definitely return Thanks for all your help

    thumb Sam B
  • review rating 5  Great place to fix phone for cheap. Got a great deal for my iphone 7plus LCD fix. Thanks Rideau cellphone.

    thumb Abdou Cogna Diop

    review rating 5  Fantastic service, even on a busy day. After I had visited three mobile stores and spent hours with two separate companies' tech support, the staff at Rideau Cell Phone Plus resolved my issue in ten minutes flat. Highly recommended.

    thumb Sophie T.

    review rating 5  This store is the best iPhone/Samsung repair store. Hands down the best in Ottawa. Would be definitely returning here, Very quick and friendly customer service.

    thumb Full Dora Episodes
  • review rating 5  I went in for a crack screen and the Tec noticed my battery was very Hot and recommended I should get a new one and gave me some great advice. Thanks. very friendly will recommend to everyone one I know.

    thumb randy osmond

    review rating 5  Friendly staff. Great prices. Got a really good deal on iPhone X. Cheaper than any other stores I called. 👌

    thumb Ahsan Mahmood

    review rating 5  I got my phone in the US and, guess what, it was unlocked. I used it only for the wifi connection for ages. I came to this store and after a few attempts, they unlocked it. They were very friendly and helpful. I tried to get it unlocked at a few more other places before and none of them could do it - these guys did. Definitely recommend their service.

    thumb Nikola Šofranková
  • review rating 5  Excellent service and reliable! I appreciate their integrity when providing advice and they always ensure to give the best price and options.

    thumb ntunga masozera

    review rating 5  Staff here is so patient and informative. Zain was really helpful with unlocking our phone that was apparently bought stolen. He understood our situation and not only switched our old phone for a new unlocked one, but also gave us a phone cover on the house. Made our day THAT much better. Thank You!!!!

    thumb Nana K

    review rating 5  Good service with really friendly guys. I highly recommend coming here as they are fast with reasonable prices

    thumb Leondra Suckra
  • review rating 5  I had a truly excellent experience here. I brought in my Pixel 2 to have the back glass replaced, because the OEM part had shattered. The part was out of stock. The staff member said it could be ordered in, but he helpfully assisted me to save money by showing me which part to buy online and said that I could bring it in for installation. The part arrived the next day and the same staff member performed an excellent installation for the very reasonable price of $20. Thank you to Rideau Cell Phone Plus for the great work!

    thumb Benjamin Flight

    review rating 5  I had a really good positive experience with this Rideau Cell Phone Plus. My phone was not turning on and Paul fixed my phone in just one hour and the person went beyond just fixing my phone and taught me how to backup my phone right away in case in the future all my data is lost. Furthermore, he diagnosed what the problem was. The customer service and experience is fantastic and went beyond my expectation. I wouldn't recommend any other place. I recommend to contact Paul (he is the one who fixed my phone).

    thumb Lisa Luong

    review rating 5  First of all the service was amazing, it was quick and the guy was very helpful. Simple and easy, if you need your phone repair this is the correct place to bring it!! Thumbs up, absolutely (;

    thumb Angel Cuevas Mier
  • review rating 5  Outstanding service, they went above and beyond to help me recover the content of my phone which was beyond repair. They spent a lot of time and effort to do this as it took them several attempts to get all the content. The price was right as well. Greatly appreciative.

    thumb M DOttawa

    review rating 5  The service was very quick and the employee was very professional. Overall a great service! Would recommend 100%

    thumb Suna Kiruluta

    review rating 5  Bought new iPad 6 from here for a great price!!! the service was exceptional. Better then Apple store. They also transferred all the data from my old iPad 2 to the new Ipad 6. The customer rep was very humble and knowledgable. Thanks guys for the great service. Would recommend 100%.

    thumb ASIF IKRAM

Get in touch

613-422-6960

HOURS:

Monday - Friday:     10AM–9PM

Saturday:                  11AM–9PM

Sunday:                     11AM–6PM

ADDRESS:

1 Nicholas Street, Ottawa, ON, K1N 7B7

Rideau Cell Phone Plus

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